Key Tasks

  • Greet and welcome all visitors to Head Office, ensure that they are directed and announced appropriately.
  • Answer and screen incoming calls, transfer and announce callers, as necessary.
  • Sort and distribute all mail and deliveries promptly.
  • Prepare all outgoing post for business post collection.
  • Book and record all couriers.
  • Ensure the reception area is tidy and presentable at all times.


  • Open and close the reception area.
  • Access control administration including adding starters/removing leavers, issuing personal PIN codes and swipe cards, monthly system backups.
  • Maintain main office security by following safety procedures and control access via the reception desk.

Other Duties

  • Process Facilities related invoices using Continia
  • Obtain quotes for products and services for Facilities Department
  • Sole management of Day Group’s general enquiry mailbox
  • Energy administration
  • Order PPE for Group Services
  • Booking catering and hospitality
  • Maintain all Facilities related databases (data inputting)
  • Manage and top up franking machine
  • Order stationery for all Day Group depots and Head Office
  • Manage Brentford stationery / printed stationery stock levels and maintain a user-friendly stationery store
  • Any other reasonable tasks and duties as requested by your Line Manager

Person Specification

  • Self-motivated, personable, punctual, and reliable
  • Good organisational and time management skills
  • Good communication skills, both verbal and written
  • A flexible approach with the ability to multi-task
  • Proficiency in Microsoft Office suite
  • Comfortable in the use of standard office equipment such as scanners & franking machines

Working times/hours: 40 hours per week, Monday to Friday 0830 to 1700, including 30 minutes unpaid for lunch.

Benefits, after a successful probationary period, will include: annual salary plus an employer pension contribution of 9%; recruitment referral bonus , a ‘Death in Service’ benefit; 29 days paid leave, including Bank Holidays, option to buy up to 5 extra days. The Company also offers an Employee Assistance Program, a ‘Bike to work’ scheme and special membership rates at 100’s of gyms.

All applicants must be eligible to work in the UK.  Day Group is an Equal Opportunities Employer.

Apply here

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